Mail return address essential

Royal Mail introduces new requirements for franked mail to bear a return address for it to be returned when undeliverable

The Journal, November 2004, page 43

---

The Society has been advised by the Royal Mail of a change of policy regarding undeliverable mail.

Royal Mail handles 21 million franked items of mail a year that are undeliverable or marked “return to sender”, but have no return address on the outside. Two thirds of these are eventually destroyed. Without getting these items back, businesses cannot update their mailing lists and continue to waste money on postage and other costs.

It is now a condition of service for franking machine customers to include an external return address (preferably centrally located at the top rear of the envelope) if customers want undeliverable mail back, as undelivered franked mail without a return address will be disposed of. Customers who wish to use their franking machine to add the return address should consult their machine supplier – Royal Mail have issued guidelines to suppliers. Customers who wish their name to remain anonymous within the return address should contact Royal Mail Sales on 08457 950 950 for a box number.

Current News 08.09.08 Andrew Sleigh joins Levy & McRae Insolvency specialist moves from Burness 08.09.08 Govan LC spreads the word to Africa Mike Dailly on mission to set up continent's first law centre in Cameroon 08.09.08 At least 40 solicitor redundancies since May Hundreds of support staff also go as downturn bites 08.09.08 ID by txt cd b cmng Scientists working on identifying senders by analysis of messaging patterns 05.09.08 PM changes tack on tax-raising powers Allowing Scottish Parliament more accountability would strengthen the UK, says Brown 05.09.08 Summary justice reform success, claims Angiolini Lord Advocate's letter says figures to date indicate new system working 04.09.08 Advocates in Aberdeen launch new website Internet presence aimed at increasing awareness of Society of Advocates in the north east 04.09.08 Legal profession, local income tax top bill list Scottish Government unveils legislative programme for 2008-09 04.09.08 Step up to associate for Fife lawyer Sue Arrowsmith promoted at Murray Donald Drummond Cook LLP 04.09.08 Prosecution inspectorate publishes annual report Review pending of new fiscal fine system 03.09.08 Society welcomes Legal Profession Bill Hopes that bill will provide for alternative business structures for law firms 03.09.08 'No proof that plaques harmful': insurance lawyers Industry's legal team argue against proposed law extending compensation 03.09.08 Commissioner orders release of tender information Council not justified in claim that Street Outreach documents must be kept secret 02.09.08 Stamp duty break for lower value properties 12-month threshold of £175,000 among government moves to buck up housing market