Article

1 June 04

Quality assurance goes live

An update on implementation of the quality assurance scheme peer review process

This is to bring you up to date on where we are now with implementation of the quality assurance scheme peer review process, which starts on 1 July. As far as registration is concerned, you will have had a mailshot from the Scottish Legal Aid Board outlining the process, and setting out the 10 administrative requirements – these can also be found on the Board’s website (www.slab.org.uk).  

In addition, from 1 July 2004 all children’s legal aid work is to be brought under the scope of the quality assurance scheme. This is an interim measure, which will ensure that children’s legal aid work is quality assured. The necessary amendments to the new civil fee regulations are being made to ensure that from 1 July 2004 there will be a corresponding increase in fees for this work. A separate system for children’s legal aid is to be set up in due course. In the meantime, all firms who wish to carry out this work will require to be on the civil register, even if they only carry out the “criminal” aspects of this work. However, unless those firms registering also conduct civil legal assistance, they will not be shown on the civil register but instead will be shown on a separate register held by SLAB of firms providing children’s legal aid. The latest issue of the Recorder also includes an article about children’s legal aid.

In the April article, we reported that drafting the memorandum of understanding, which defines the way the peer review process will operate, was nearly complete. The Quality Assurance Committee (“QAC”) has now finalised the memorandum and this was approved by the Law Society Council on 28 May. The memorandum is now available on the Law Society website, or by request from the Quality Assurance Administrator, Susan Angus. The QAC will also publish a flowchart and a commentary describing how the peer review process will operate. We hope that this will appear in the August edition of the Journal.  

The peer reviewers have been appointed and trained and a list of the reviewers is now available on the Law Society website (www.lawscot.org.uk) under the legal aid section.

A number of firms contacted the Board in response to mailshot 9 to say that they have their administrative requirements in place. We hope that these firms will be participating in pilot audits before the start of July. There is still room for a few more firms on the pilot, so if your firm has its registration procedures in place and would like to participate, please contact the Board’s civil compliance auditors, details as below. The QAC would also like to pilot the peer review process and again, if as a practitioner or firm you would like to volunteer to take part in this pilot exercise before July, please contact the Quality Assurance Administrator as soon as possible. The results from participation in either pilot will be taken into account for quality assurance purposes.

If you have any questions about the registration process, please contact the civil compliance auditors at SLAB on 0131 226 7061, ext 353/429 or civilreform@slab.org.uk.

If you have any questions about the quality assurance peer review process, please contact Susan Angus, Quality Assurance Administrator on 0131 476 8354 or SusanAngus@lawscot.org.uk.

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